Privacy Policy

Effective date: March 9, 2026

N2O ("we," "us," or "our") operates the n2o.com website and related web applications (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, and other information you provide when creating an account or using our Services.
• Usage Data: Information about how you interact with our Services, including pages visited, features used, and timestamps.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Communications: Information you provide when you contact us, including email correspondence and SMS messages.
• Payment Information: When you make payments through our Services, payment details are processed by our third-party payment processor (Stripe). We do not store full payment card numbers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Send you transactional communications, including account notifications, deadline reminders, and status updates via email or SMS.
• Respond to your inquiries and provide customer support.
• Analyze usage patterns to improve user experience.
• Comply with legal obligations.

3. SMS and Text Messages

If you provide your phone number and consent to receive SMS messages, we may send you text notifications related to your account, including reminders, alerts, and status updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. See our SMS Consent Policy for full details.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party services that help us operate our platform (e.g., Supabase for database hosting, Stripe for payments, Twilio for SMS, Resend for email).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain information as required by law or for legitimate business purposes.

7. Cookies and Analytics

We use cookies and similar technologies to analyze usage patterns and improve our Services. You can control cookie preferences through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict processing of your personal information.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at contact@n2o.com.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
contact@n2o.com