SMS Consent Policy

Effective date: March 9, 2026

N2O ("we," "us," or "our") may send SMS text messages to users who have consented to receive them. This policy describes how we collect consent, what messages we send, and how you can manage your preferences.

1. How We Collect Consent

Users consent to receive SMS messages from N2O in the following ways:

Online: By entering a phone number in one of our web applications and agreeing to receive text notifications (e.g., checking a consent box or submitting a form that includes SMS consent language).
In person: By verbally providing a phone number and requesting to receive text notifications during an in-person interaction with our team. Our team records consent with a timestamp.

In all cases, consent is voluntary. You are not required to provide your phone number or consent to SMS as a condition of using our Services.

2. Types of Messages

We send transactional, non-promotional SMS messages, including:

Account notifications and status updates.
Time-sensitive reminders and deadline alerts.
Confirmation messages when you opt in to SMS.

We do not send marketing or promotional messages via SMS.

3. Message Frequency

Message frequency varies based on your account activity. You may receive multiple messages per week depending on your active commitments and settings.

4. Costs

Message and data rates may apply depending on your mobile carrier and plan. N2O does not charge for SMS messages, but your carrier may.

5. How to Opt Out

Reply STOP to any message from us to immediately stop receiving SMS notifications.

After opting out, you will receive a single confirmation message. You will not receive any further messages unless you opt in again.

6. How to Get Help

Reply HELP to any message from us for assistance, or contact us directly at contact@n2o.com.

7. Opting Back In

If you previously opted out, you can opt back in by replying START to our number, or by updating your notification preferences in your account settings.

8. Privacy

Your phone number and SMS consent information are handled in accordance with our Privacy Policy. We do not share your phone number with third parties for marketing purposes.

9. Sample Messages

Examples of messages you may receive:

"Reminder: Your commitment 'Run 3 miles' is due in 1 hour. Submit your proof now. Reply STOP to opt out."
"Your proof for 'Complete project draft' has been received. You're all set."
"You're now receiving texts from N2O. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

10. Contact Us

If you have questions about our SMS practices, contact us at:
contact@n2o.com